FAQ

Common Issues & Solutions

Connection Failures

Cause: Faulty OBD‑II cable or port.

Fix: Test cable with multimeter; clean port with compressed air.

Slow Data Refresh

Cause: USB 1.1 port or interference.

Fix: Use USB 2.0+ port; move away from radio sources.

Missing ECU Modules

Cause: Incorrect vehicle profile.

Fix: Re‑select make/model/year; update software.

Activation Errors

Cause: Firewall blocking license server.

Fix: Add exceptions for *.imcalc.com in firewall settings.